Last updated: July 2025
1. Introduction
Connect Vistaraw LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.vistaraw.com or use our CRM, marketing automation, web design, digital marketing, and consulting services.
2. Scope
This Policy applies to:
Visitors and users of www.vistaraw.com
Clients and prospects registering via forms, newsletters, webinars, or downloads
Individuals interacting with us via email, SMS, or other messaging
Third parties whose data is shared with us by our clients for service delivery
3. Information We Collect
Information You Provide: Name, email address, phone number, company name, job title, billing details (processed via third-party payment processors).
Automatically Collected Data: IP address, browser type, device identifiers, pages visited, referral URLs, form submission timestamps, usage analytics (via Google Analytics or similar).
Third-Party Sources: Contact lists or data you upload for CRM/automation; analytics from integrated tools (Mailgun, Twilio, etc.).
4. How We Use Your Information
Service Delivery: Configure and manage your GoHighLevel account, workflows, automations, and integrations.
Communications: Send service-related emails, newsletters, SMS (only if you opt in), and support messages.
Marketing: Notify you of promotions, webinars, and new features if you have consented.
Improvement: Analyze usage patterns to enhance our website and services.
Legal Compliance: Respond to legal requests and protect our rights.
5. Legal Bases for Processing
Consent: When you opt in to receive marketing communications (email/SMS).
Contract Performance: To fulfill our obligations under any service agreement you enter.
Legitimate Interests: Improving our services, preventing fraud, securing our systems.
Legal Obligation: Complying with applicable laws and regulations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., Google Analytics) to understand user behavior, deliver optimized content, and maintain session state. You can disable cookies via your browser settings, though some features may not function properly.
7. Sharing of Information
We share your data only as follows:
Service Providers: GoHighLevel (CRM/automation), Mailgun/SendGrid (email), Twilio (SMS), Stripe (payments), Google Analytics (analytics).
Legal Requirements: If required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or asset sale, subject to confidentiality obligations.
8. Data Retention
We retain your personal data only as long as necessary for the purposes described, and to satisfy legal, accounting, or reporting requirements. Marketing contacts remain until you unsubscribe; service records may be kept longer for compliance.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data
Restrict or object to processing
Data portability
Withdraw consent at any time (without affecting processing prior to withdrawal)
Lodge complaints with a supervisory authority
To exercise any right, contact [email protected].
10. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no system is completely secure; in case of a breach, we will notify you as required by law.
11. International Transfers
Your data may be transferred to and processed in the United States. When transferring data from regions with strict privacy laws (e.g., the EU), we rely on appropriate safeguards such as Standard Contractual Clauses.
12. Children
We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us, and we will delete it.
13. Communications (Email & SMS)
Opt-In: We send marketing messages only to those who explicitly opt in via unchecked checkboxes linking to this Policy.
SMS: “Reply STOP to unsubscribe” and “Reply HELP for assistance.” Message & data rates may apply.
Email: Every marketing email includes an unsubscribe link.
14. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices; please review their policies before providing any personal information.
15. Changes to This Policy
We may update this Policy periodically. Significant changes will be communicated via email or prominent notice on our website. The “Last updated” date above reflects the effective date.
16. Contact Information
If you have questions or wish to exercise your rights, please contact us at:
Email: [email protected]
Connect Vistaraw LLC.
Terms and Conditions for Connect Vistaraw LLC
Last updated: July 2025
1. Acceptance of Terms
By accessing or using www.vistaraw.com and our services, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use our site or services.
2. Services
Connect Vistaraw LLC provides digital marketing, CRM, automation, web design, and consulting services. All services are provided subject to these Terms and any service-specific agreement signed between you and Connect Vistaraw LLC.
3. Client Obligations
You agree to:
Provide accurate, complete information and promptly update it.
Comply with all applicable laws in your use of our services.
Obtain any necessary rights or consents for data you supply (e.g., contact lists for SMS/email).
4. Payment Terms
Fees: As set forth in your proposal or invoice.
Payment Schedule: Payment due upon receipt of invoice or as agreed.
Late Payments: May incur interest of 1.5% per month or the maximum legal rate.
No Refunds: Unless otherwise agreed in writing; we reserve the right to retain data until all fees are paid.
5. Intellectual Property
All materials, software, code, graphics, and content provided by Connect Vistaraw LLC remain our sole property or licensed to us.
You are granted a limited, non-exclusive license to use deliverables solely for your internal business purposes after full payment.
6. Confidentiality
Each party agrees to keep confidential any non-public business or technical information disclosed by the other party, and to use it only for performance under these Terms.
7. Warranties and Disclaimers
We warrant that services will be performed in a professional manner.
EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED “AS IS” WITHOUT ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
8. Limitation of Liability
To the extent permitted by law, our cumulative liability will not exceed the total fees paid by you in the 6 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Connect Vistaraw LLC and its affiliates against any claim arising from your breach of these Terms or misuse of our services.
10. Term and Termination
Term: These Terms are effective until terminated.
Termination for Cause: Either party may terminate for material breach if the breach is not cured within 30 days’ notice.
Effects of Termination: You will pay any outstanding fees; we may delete or archive your data after a reasonable period.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, U.S.A., without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Florida.
12. Changes to Terms
We may modify these Terms at any time by posting a revised version on our website. Continued use after changes constitutes acceptance.
13. Contact Information
For questions or notices under these Terms, contact us at:
Email: [email protected]